Pre Sale Questions
"Mofiz" is short for "more fite" and is the symbol of our own products
The warehouse takes 1-3 business days to process your order. You will be notified once your order has been shipped. Estimated delivery: 7-20 business days
You can add to our newsletter and we will regularly send you the latest product information and offers from our store.
Offer: 40% off 2nd purchase, 70% off 3rd purchase, free + free shipping on 4th purchase, 30% off 5 or more purchase
Activity: Get 30% off your email subscription
You just need to go into the store to add the product into the cart and buy it, we will process your order in the shortest time
Visa 、Mastercard 、American Express 、Apple Pay 、Paypal
After the payment fails, first check whether there is still a limit on the card surface, if so, please contact the card bank to process or replace the credit card payment.
Any customer can choose to become our distributor by purchasing more than 20 items and contacting us for exclusive discounts.
After-sales problem
You can send an email to our email address, or click the button at the bottom right to contact us immediately.
We currently do not support the return of orders in transit, please see our Return policy for details
If you are not satisfied with your purchase from MoFiz for any reason, please contact us within the first 7 days after receiving your product and We will arrange a refund upon receipt of the goods
. This applies only to items purchased directly on MoFiz
If the product has no quality problems. The return shipping cost to our warehouse is the responsibility of the buyer.
To be eligible, please make sure that.
The product is in its original packaging
The product isn't used or damaged
Products that do not meet these criteria will not be considered for return.
Promotional products are not supported by the return policy
Important: We do not recommend that you return or extrange without contacting our customer service, because we may cause delays in your return or exchange. If you have any other questions please feel free to contact our service:support@mofiz.shop.
Order Cancellation We offer a full refund if the order is canceled within 24 hours of your purchase and the order has not shipped. You should submit an order cancellation request to our customer service via support@mofiz.shop once you decide to cancel the order.
You will receive details of the logistics enquiry after placing your order successfully.